FOR THINKCITY
Client
ThinkCity & Khazanah
Products & Services
- Framework Design for City Index
- Primary & Secondary Research
- Data Analytics
“Computation of City-level index is a tedious process which involves extensive research & interviews, backed by robust data analytics”
Description of Project
Client
The client is a community-based urban rejuvenation organization owned by Khazanah – a government-owned investment vehicle. They work closely with local authorities, communities, institutions, private entities, and global experts to trial, plan, and implement programs to rejuvenate cities and solve contemporary urban issues with an emphasis on historic city a.
Background
To achieve their vision of creating better cities, the client commissioned various projects to address both the necessary physical changes and softer interventions that focus on strengthening a place’s identity.
One of their initiatives was to develop a City Index that focuses on Livability.
Challenges & Expectations
Establishing a city index is unlike a typical market study. It requires a robust framework to systematically measure and evaluate the city from various facets.
Data collection was another issue as well. The respondent groups must be comprehensive & balance in order to produce a more reflective & factual result.
Our Role on the Project
Scope of Services
Our scope was to develop a Livability Index for the client that provides an independent assessment on the living experiences of general public Malaysia. The phase 1 of this project was carried out at Penang, Malaysia
Solutions / Outcomes Delivered
Leveraging on our internal database & international benchmark, we have developed an evaluation framework for the Index which look at the indicators from 5 main areas of Livability, i.e. Live, Work, Play, the Environment & Governance.
The assessment was conducted through on-the-ground interviews with respondent who fits the demographic profile requirement to ensure a balance input from all categories.
For computation of the Livability Index, we adopted both quantitative analysis and qualitative analysis whereby a weightage was given to the qualitative indicators. Respondents were given options based on the Likert scale, to indicate their level of agreement to each question.
At the end of our study, our report was published by the client to public & media.
