FOR FLEXIBLE WORK
ARRANGEMENTS (FWA) POLICY

Client

National Human Resource Centre (NHRC) 

Products & Services

• Policy Planning
• Local & International Benchmarking

Description of Project

Client

National Human Resource Centre (NHRC) is a government agency under the Ministry of Human Resources Malaysia. HRD Corp is responsible for  driving the development of Malaysia’s current and future workforce.

Background

The restriction imposed by the government to reduce the risk of the spread of Covid-19 viruses had caused a drastic change to the working arrangement in Malaysia. 

As working from home has become the new norm for many organisations and presented unique challenges for Malaysian employers and employees, the National Human Resource Centre (NHRC) had stepped forward to devise a Policy for Flexible Working Arrangements (FWA) in Malaysia.

Challenges & Expectations

Following the outbreak of COVID-19 pandemic, a survey on FWA in Malaysia has been conducted to identify if the current legislations support the implementation of FWA in Malaysia. A proper policy formulation process is deemed required to institutionalise ths FWA policy.

Our Role on the Project

Scope of Services

We were tasked to coach the policy development unit to conduct a study on Flexible Working Arrangements (FWA) Policy Planning in Malaysia.

This include the development of policy framework and make recommendations on possible amendments to current legislations that will accommodate to the new policy.

Solutions/Outcomes Delivered

We have set up a war room to track the tasks and conducted a national survey to study the existing situation and challenges on flexible arrangements in Malaysia. 

Local and international benchmarking on similar policy and legislations to identify planning framework, and relates to their respective local work culture and labour market ecosystem.

Recommend several strategic implementation plans for FWA Policy Planning. The team had orchestrated a focus group discussion with selected SMEs to receive the industry insights on policy recommendations.