FOR CORPORATE COMMISSION AGENCY

Client

National Corporate Commission Agency

Products & Services

• Business Transformation
• Corporate Restructuring
• Strategic Business Planning

“The objective of the study was to carry out organizational transformation program which covers business strategy, business process re-engineering and organizational design.”
Description of Project

Client

The client is a statutory body which regulates companies and businesses in an ASEAN country and it was formed as a result of a consolidation between the Registrar of Companies and Registrar of Business. 

Background

As the sole provider for companies and business registration, the client is a self-funding organization which has been sustaining itself from the revenue earned from incorporation of companies, registration and renewal of businesses, lodgments of statutory documents, and the provision of products and services (i.e. corporate data). 

Challenges & Expectations

However, such a mature, sprawling company faced inherent growth challenges and its profits margin were under growing pressure.

Aspired to become a leading registration authority, the client is embarking on a Transformation Roadmap that will help them to meet the full spectrum of growth opportunities within their services.

Our Role on the Project

Scope of Services

The team was engaged to draw up an organization transformation program, to enhance and streamline core business process and upgrade existing systems, improve manpower productivity level, and nurture manpower plan towards an advisory team.  The transformation program is expected to encompasses areas such as business strategy, people and organization, business process reengineering, system and technology, change management and program management office.

Solutions / Outcomes Delivered

The strategies devised focus on both revenue growth and productivity optimization. For revenue growth, eleven new unconstrained revenue generating services were introduced and this grew the services portfolio by 32%. 

We also designed business processes that help to achieve a 36% organization-wide procedural contraction rate. In other words, the number of process steps for all the business process were tremendously reduced by 36%, resulting in significant time & cost savings as well as productivity improvement.